Anti-Spam Policy

Version 2026-09-24

Dspatch Marketing lets a business email its own customers. Every business that uses it agrees to the rules below; Dspatch enforces them technically and by suspending sending when they are broken.

Who you may email

Only people who have an existing customer relationship with your business or who have given you consent to receive marketing.
Never purchased, rented, scraped or shared lists.
Never anyone who has unsubscribed, bounced or complained.

What every message must contain

Your business name and a working reply address.
A working unsubscribe link (Dspatch adds one automatically and honors it immediately).
Your physical postal address (taken from your Business Profile).
Honest subject lines and content — no misleading headers or offers.

Limits and protections

Sending caps apply per business (currently 5,000 emails per month and 4 sends per audience per month) to protect deliverability for everyone.
Bounces, complaints and unsubscribes are removed from your audience automatically.
If your complaint rate exceeds 0.3% or your bounce rate exceeds 5% over 30 days, sending is paused and we review the account.

Your responsibility

You are responsible for complying with the laws that apply to your recipients, including CAN-SPAM (US), CASL (Canada), GDPR/PECR (EU/UK) and similar rules. Dspatch may suspend Marketing for any account that receives complaints, sends to unconsented recipients or otherwise violates this policy.

Report abuse

To report unwanted email sent through Dspatch, forward it to support@dspatch.io.