Dspatch for facility maintenance

Every PM visit done on time, at every site, with the proof your renewal depends on.

PM visits across dozens of buildings, work orders in between, and facility managers who audit before they renew. Dspatch runs the PM calendar, proves every visit and bills each contract the way it was written.

Full access for 14 days. No card to start. Crews use the Dspatch app in English or Spanish.

A day in facility maintenanceDspatch
6:30 AM
PM calendar
Visits per building with the checklist attached.
✓
8:10 AM
Proof
Check-in distance, checklist, photos.
✓
Month end
Contract invoices
Summary per customer with a dated line per visit.
✓
Monday
Coach Ken
Missed PMs, unbilled work orders, regions slipping.
✓

Contracts renew on proof, not promises.

When the renewal comes, the facility manager asks one question: can you show us every visit? Here is what goes wrong, and what Dspatch does about each.

PM visits slip and nobody notices
Recurring schedules per site generate every visit, and missed ones show up in the Monday brief.
The facility manager wants proof for the audit
Check-ins, checklists and photos for every visit, on the customer portal.
Work orders lost between PM visits
Create a one-off job on the site; it is on the tech's phone at once and billed per visit alongside the contract.
Contract billing by hand
Monthly summaries with a dated line per visit; work orders billed separately.
Regions you cannot see from the office
Performance and attrition by crew and region, and Coach Ken names the region that is slipping.

Field service management software for facility maintenance, end to end.

Dspatch replaces the spreadsheet, the group chat, the invoicing app and the payroll export with one record of every visit your facility maintenance crews make. Here is what is inside.

Scheduling and dispatch

Recurring schedules at any cadence with end dates, one-off jobs, crew assignment, multiple locations and customer groups. The calendar builds itself; the office sees today at a glance.

Crew app with GPS check-in

iOS and Android. Today's visits, directions, check-in and check-out with the distance from the site, checklists, photos, notes, time off and pay. In English or Spanish.

Proof of service

Every visit keeps its time, location, completed checklist and before-and-after photos. Late or off-site check-ins alert the office within the hour. Customers can see the record.

Quotes and e-signatures

Quotes with deposits, approved and signed online, converted into the job the moment the customer says yes.

Invoicing and online payments

Invoices created from completed visits, per visit or on a billing cycle. Card and bank payment from a private link, saved cards, automatic reminders, and disputes handled with the proof attached.

Client portal

Visit history with proof, invoices, payments, a saved card and a place to rate the work, so customers stop calling to ask.

Crew pay and onboarding

Pay by job rate, by the hour or by the period, computed from the same clock records the invoices use. Onboarding documents, e-signatures and IDs in the app. Contractors and employees, both.

Reports and Coach Ken

Profit per customer, a real P&L, expected cash, crew retention and business valuation, plus Coach Ken, an AI operating partner who reads your numbers and writes the Monday brief.

Not another app. An operating partner for your facility maintenance business.

Dspatch makes running a service business easy, seamless, informed and intelligent. It does the office work that used to need a person, catches problems before you would have seen them, and is the best place to understand your money. When your business succeeds, so does ours, so that is what it is built for.

Easy. The work that used to need an office hire happens on its own: the schedule builds itself, late check-ins alert you, invoices go out when the work completes, reminders chase payment, crew pay is computed from the clock. Dspatch does the job of a scheduler, a billing desk, a collections call and a controller for less than a week of one person's pay each month.

Seamless. One record from the first quote to the bank. The quote becomes the job, the job becomes the invoice, the payment reconciles itself, the clock becomes crew pay. Nothing is retyped, nothing falls between apps, and crews, customers and the office all see the same visit.

Informed. The best place to run your finances: a real profit and loss with bad debt in it, profit per customer and per visit, cash expected and when it lands, payables, crew retention and what the business is worth. Built on earned revenue and verified payments, so the numbers are the truth and not what happened to get deposited.

Intelligent. Coach Ken reads every number every day and tells you before you would have noticed: the account that is slipping, the crew member who started running late, the customer paying slower, the unbilled work sitting there, the goal that is off pace. Every Monday he writes the brief with the one thing to do this week.

Specific things, not adjectives.

What Dspatch can claim for facility maintenance today, as it works in the product.

Questions facility maintenance owners ask.

Can one contract cover several buildings?

Each building is a site with its own schedule under the customer.

Can I bill work orders separately?

Yes, per visit, alongside the contract summary.

Do facility managers get access?

The customer portal shows every visit and invoice.

How many sites can a customer have?

As many as needed.

What is Dspatch?

Field service management software for businesses that send crews to customer sites: scheduling and dispatch, a crew app with GPS check-ins and photo proof, quotes and invoices, online payment, crew pay and reports, with Coach Ken, an AI operating partner that reads your numbers.

What does it cost?

Plans start at $49 a month for a solo operator and scale with crew size. Every plan starts with 14 days free and full access, with no card to start.

Renew every contract with the proof in hand.

Schedule, prove, invoice, get paid, pay your crew and know your numbers, with an operating partner who wants you to win.

Start free for 14 days