Dspatch for hotel housekeeping
Housekeeping still runs on a departures list printed at 7 AM, a radio and a whiteboard nobody updates, while guests wait in the lobby for rooms that were finished an hour ago. With Dspatch the front desk ticks or pastes the day's departures and stayovers, every clean is created and assigned at once, and a finished checkout clean marks the room clean.
Full access for 14 days. No card to start. Crews use the Dspatch app in English or Spanish.
A guest forgives a lot. Waiting in the lobby for a room that was cleaned but never marked is not one of them. Here is what goes wrong, and what Dspatch does about each.
Dspatch replaces the spreadsheet, the group chat, the invoicing app and the payroll export with one record of every visit your hotel housekeeping crews make. Here is what is inside.
Recurring schedules at any cadence with end dates, one-off jobs, crew assignment, multiple locations and customer groups. The calendar builds itself; the office sees today at a glance.
iOS and Android. Today's visits, directions, check-in and check-out with the distance from the site, checklists, photos, notes, time off and pay. In English or Spanish.
Every visit keeps its time, location, completed checklist and before-and-after photos. Late or off-site check-ins alert the office within the hour. Customers can see the record.
Quotes with deposits, approved and signed online, converted into the job the moment the customer says yes.
Invoices created from completed visits, per visit or on a billing cycle. Card and bank payment from a private link, saved cards, automatic reminders, and disputes handled with the proof attached.
Visit history with proof, invoices, payments, a saved card and a place to rate the work, so customers stop calling to ask.
Pay by job rate, by the hour or by the period, computed from the same clock records the invoices use. Onboarding documents, e-signatures and IDs in the app. Contractors and employees, both.
Profit per customer, a real P&L, expected cash, crew retention and business valuation, plus Coach Ken, an AI operating partner who reads your numbers and writes the Monday brief.
Dspatch makes running a service business easy, seamless, informed and intelligent. It does the office work that used to need a person, catches problems before you would have seen them, and is the best place to understand your money. When your business succeeds, so does ours, so that is what it is built for.
Easy. The work that used to need an office hire happens on its own: the schedule builds itself, late check-ins alert you, invoices go out when the work completes, reminders chase payment, crew pay is computed from the clock. Dspatch does the job of a scheduler, a billing desk, a collections call and a controller for less than a week of one person's pay each month.
Seamless. One record from the first quote to the bank. The quote becomes the job, the job becomes the invoice, the payment reconciles itself, the clock becomes crew pay. Nothing is retyped, nothing falls between apps, and crews, customers and the office all see the same visit.
Informed. The best place to run your finances: a real profit and loss with bad debt in it, profit per customer and per visit, cash expected and when it lands, payables, crew retention and what the business is worth. Built on earned revenue and verified payments, so the numbers are the truth and not what happened to get deposited.
Intelligent. Coach Ken reads every number every day and tells you before you would have noticed: the account that is slipping, the crew member who started running late, the customer paying slower, the unbilled work sitting there, the goal that is off pace. Every Monday he writes the brief with the one thing to do this week.
What Dspatch can claim for hotel housekeeping today, as it works in the product.
Not directly today. Tick the rooms on the board or paste the room numbers from your PMS's departures and stayover report; Dspatch matches 'Room 101', 'Rm 101' and '#101'.
Type ranges: '101-130, 201-230, Suite A' creates every room at once.
Its clean is cancelled if nobody has started it, and the attendant is told.
Yes. The hotel is your customer, its rooms are on one property, and each clean carries your price and your attendant's pay, so you invoice the hotel and pay your team from the same visits.
Yes. The crew app runs in the language set on each person's profile, and Spanish is the first after English.
Field service management software for businesses that send crews to customer sites: scheduling and dispatch, a crew app with GPS check-ins and photo proof, quotes and invoices, online payment, crew pay and reports, with Coach Ken, an AI operating partner that reads your numbers.
Rentals & Hotels is an add-on to any Dspatch plan: $29 a month with 5 rooms included, then $1.50 a month for each extra room, so a 60-room hotel adds $111.50 a month. It has its own 14-day free trial. Plans start at $49 a month.
Schedule, prove, invoice, get paid, pay your crew and know your numbers, with an operating partner who wants you to win.