Dspatch for security services
Guards on posts you cannot watch, patrols at 2 AM, contracts billed by the hour and turnover that never stops. Dspatch records presence with the time and the distance from the post, keeps the patrol record and bills the hours from the same data.
Full access for 14 days. No card to start. Crews use the Dspatch app in English or Spanish.
Your client will never see the hundred shifts that went right. They will hear about the one that did not. Here is what goes wrong, and what Dspatch does about each.
Dspatch replaces the spreadsheet, the group chat, the invoicing app and the payroll export with one record of every visit your security services crews make. Here is what is inside.
Recurring schedules at any cadence with end dates, one-off jobs, crew assignment, multiple locations and customer groups. The calendar builds itself; the office sees today at a glance.
iOS and Android. Today's visits, directions, check-in and check-out with the distance from the site, checklists, photos, notes, time off and pay. In English or Spanish.
Every visit keeps its time, location, completed checklist and before-and-after photos. Late or off-site check-ins alert the office within the hour. Customers can see the record.
Quotes with deposits, approved and signed online, converted into the job the moment the customer says yes.
Invoices created from completed visits, per visit or on a billing cycle. Card and bank payment from a private link, saved cards, automatic reminders, and disputes handled with the proof attached.
Visit history with proof, invoices, payments, a saved card and a place to rate the work, so customers stop calling to ask.
Pay by job rate, by the hour or by the period, computed from the same clock records the invoices use. Onboarding documents, e-signatures and IDs in the app. Contractors and employees, both.
Profit per customer, a real P&L, expected cash, crew retention and business valuation, plus Coach Ken, an AI operating partner who reads your numbers and writes the Monday brief.
Dspatch makes running a service business easy, seamless, informed and intelligent. It does the office work that used to need a person, catches problems before you would have seen them, and is the best place to understand your money. When your business succeeds, so does ours, so that is what it is built for.
Easy. The work that used to need an office hire happens on its own: the schedule builds itself, late check-ins alert you, invoices go out when the work completes, reminders chase payment, crew pay is computed from the clock. Dspatch does the job of a scheduler, a billing desk, a collections call and a controller for less than a week of one person's pay each month.
Seamless. One record from the first quote to the bank. The quote becomes the job, the job becomes the invoice, the payment reconciles itself, the clock becomes crew pay. Nothing is retyped, nothing falls between apps, and crews, customers and the office all see the same visit.
Informed. The best place to run your finances: a real profit and loss with bad debt in it, profit per customer and per visit, cash expected and when it lands, payables, crew retention and what the business is worth. Built on earned revenue and verified payments, so the numbers are the truth and not what happened to get deposited.
Intelligent. Coach Ken reads every number every day and tells you before you would have noticed: the account that is slipping, the crew member who started running late, the customer paying slower, the unbilled work sitting there, the goal that is off pace. Every Monday he writes the brief with the one thing to do this week.
What Dspatch can claim for security services today, as it works in the product.
Yes. A visit can span midnight.
Hourly line items from clock records.
Yes, in the admin portal and the admin app.
Yes, with copies kept for the guard.
Field service management software for businesses that send crews to customer sites: scheduling and dispatch, a crew app with GPS check-ins and photo proof, quotes and invoices, online payment, crew pay and reports, with Coach Ken, an AI operating partner that reads your numbers.
Plans start at $49 a month for a solo operator and scale with crew size. Every plan starts with 14 days free and full access, with no card to start.
Schedule, prove, invoice, get paid, pay your crew and know your numbers, with an operating partner who wants you to win.